Information We Collect

We collect personally identifiable information when you log in to our site or submit information through our forms. This may include your name, email address, mailing address, and phone number.

How We Use Your Information

• To personalize your experience and better respond to your individual needs.
• To improve our website and services based on feedback we receive.
• To enhance customer service and respond to inquiries efficiently.
• To send you information, updates, or promotional materials (with your consent).
• To contact you if you have requested communication from us.

How We Protect Your Information

We use a variety of security measures to maintain the safety of your personal information when you enter, submit, or access it. Your data is stored securely in a password-protected database, accessible only by authorized personnel.

Sharing Information with Third Parties

We do not sell, trade, or transfer your personal data to outside parties. Trusted third-party service providers may have limited access to your information only as needed to perform tasks on our behalf, and they are obligated to keep this information confidential. We may also release information to comply with legal obligations or protect rights, property, or safety.

Cookies and Tracking

Our website may use cookies to enhance your experience, analyze traffic, and improve our services. You can choose to disable cookies through your browser settings at any time.

Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete information.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data.
• Right to Restrict Processing: Request limitation of how your data is used.
• Right to Data Portability: Request a copy of your data in a structured, commonly used format.
• Right to Object: Object to processing of your data for direct marketing or legitimate interest purposes.
• Right to Withdraw Consent: You may withdraw your consent at any time where processing is based on consent.

How to Exercise Your Rights

To exercise any of the above rights, or to request data removal, please contact our Data Protection Officer (DPO) at:

• Email: privacy@joinwebs.com
• Subject line: GDPR Request
• Include your full name, email address, and details of your request.

We will respond to verified requests within 30 days in accordance with GDPR requirements.

Data Retention

We retain personal data only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Once no longer required, data will be securely deleted or anonymized.

Data Removal Request

You have the right to request deletion of your personal data from our systems at any time. To do so, please email:

Email: privacy@joinwebs.com

Include your full name and the email address associated with your account. Data removal requests are processed within 14 business days, and confirmation will be sent upon completion.

Policy Scope

This online privacy policy applies only to data collected through our website and not to information collected offline.

Buyer’s Right to Cancel

You have the right to cancel the contracted agreement and obtain a refund. Requests for cancellation and refunds may be made by email or written notice. Customers must return all digital copies of our work to:

JoinWebs — Attn: Refund Department
refunds@joinwebs.com

If cancellation occurs within 24 hours of contracting, you will receive a full refund of all charges.

If cancellation occurs after the first 24 hours but before product submission, you are entitled to a refund minus a non-refundable fee for hours worked, billed at $12.00 (USD) per hour.

Refunds for cancellations will be processed within 12 business days.

Refund Information

• The refund period ends on the initial termination date (with email notification by client or bank).
• Refunds are processed within 12 business days.
• Discounts cannot be combined, including special offers or Pay-in-Full discounts.
• Refer to our Terms and Conditions page for complete details: www.joinwebs.com

Your Consent

By using our site, you consent to our Privacy Policy and Terms of Service.

Changes to Our Policy

We reserve the right to update or change this policy at any time. Updates will be posted on this page with the revised date.

Contacting Us

If you have questions about this policy, GDPR compliance, or your data rights, please contact us:

Website: www.joinwebs.com
Email: info@joinwebs.com